After-sales Policy

For further detail about our after-sales service term, please contact us.

For example. for car air purifier series products, we have two alternatives of after-sales service for your reference: 

Option A: Within one year, we offer repairing and replacement service. The broken products shall be sent to us first. The replacement products will be shipped together with your next order. The cost (postage, tax & etc) that is incurred during returning defects and sending back replacement shall be billed evenly by both sides.

Option B: We offer 2% more free products along with the order to cover normal defect.

Please rest assured that the quality of Ionkini products are reliable. And quality check will be conducted on the products before they are shipped to you. 


For further detail about our after-sales service term, please contact us.